1. How can I contact you?

You can reach us via email at fiitnestusa@gmail.com. We strive to respond to all inquiries within 24 to 48 hours.

2. Where are your products shipped from?

Our products are shipped from various locations depending on the item. We ensure that all products are sourced from reputable suppliers to maintain high quality and efficiency in delivery.

3. Can I get a refund on my products?

Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item.

4. What is the process for returning an item?

To initiate a return, please contact us at fiitnestusa@gmail.com. We will provide you with instructions on how to return your item.

5. Are there any items that cannot be returned?

Yes, certain items such as perishable goods, custom products, and personal care items cannot be returned. Please refer to our return policy for more details.

6. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed within 10 business days, but please allow additional time for your bank or credit card company to post the refund.

7. Do you offer exchanges?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order for the desired product.

8. What should I do if my item arrives damaged?

If your item is defective or damaged upon arrival, please contact us immediately at fiitnestusa@gmail.com so we can evaluate the issue and resolve it promptly.

9. Can I cancel my order after it has been placed?

Once an order is placed, it is processed quickly. If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is shipped.

10. Do you ship internationally?

Yes, we offer international shipping. Shipping times and costs may vary based on the destination. Please check our shipping policy for more information.